5. Orders, Deposits and Finance
Agtrac may require a deposit before ordering or supplying Goods. Upon acceptance by Agtrac of a Sales Order, a legally binding contract is formed between Agtrac and the Customer for the supply of the Goods and/or Services described in the Sales Order.
Any deposit or part payment confirms the Customer's acceptance of the order and is non-refundable except:
where required by law;
where otherwise agreed in writing by Agtrac; or
where the Sales Order is expressly stated to be subject to finance approval through
Kubota Australia Finance (KAF) and the Customer's completed finance application is declined.
The finance approval condition applies only where:
- the finance application is submitted through Kubota Australia Finance (KAF);
- the Customer provides all information reasonably requested to support the application; and
- the Customer acts honestly and promptly throughout the application process
The finance approval condition does not apply where the Customer:
- withdraws the finance application;
- fails to provide information reasonably requested;
- provides false, misleading or incomplete information;
- rejects an approved finance offer;
- elects to arrange finance through another lender; or
- otherwise chooses not to proceed with the purchase
As many Goods are ordered, manufactured, assembled or prepared specifically for the Customer, orders may not be cancelled without Agtrac's prior written consent.
Where Agtrac agrees to cancel an order, the Customer must reimburse Agtrac for all reasonable costs actually incurred, including:
- supplier cancellation charges;
- procurement costs;
- freight;
- import duties;
- customs charges;
- assembly costs;
- labour;
- restocking fees; and
- return freight
Unless otherwise agreed in writing, cancelled machinery orders may incur a cancellation fee of up to 20% of the purchase price, to the extent permitted by law.